Terms & Conditions

Legal disclaimer

Last Updated: 11/07/2025

OCE Facility Services (“we”, “our”, or “us”) is committed to protecting your privacy and personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What personal information we collect

We may collect the following types of personal information:

Name, phone number, email address
Business details (company name, role/title)
Enquiry details submitted via our contact forms
IP address and website usage data (via cookies or analytics tools)

2. How we collect information

We collect personal information when:

You fill in a form on our website
You email, call or otherwise contact us
You browse our website (via cookies/analytics)

3. How we use your information

We may use your personal information to:

Respond to your enquiries
Provide you with information about our services
Improve our website and user experience
Comply with legal obligations

We do not sell or rent your personal information.

4. Disclosure of information

We may disclose your personal information to:

Our franchisees and authorised personnel (only as necessary)
Third-party service providers (e.g. IT support, website analytics)
Legal authorities if required by law

All disclosures comply with our confidentiality obligations and data handling practices.

5. How we store and protect your data

Your information is stored on secure servers and managed via our client portal and ticketing systems. We take reasonable steps to protect your data from misuse, loss, unauthorised access or disclosure.

6. Access and correction

You can request access to your personal information or ask for corrections by contacting us at:

OCE Facility Services
Unit 2, 32 Buckingham Drive, Wangara WA 6065
1300 623 326

7. Cookies

We use cookies to enhance your browsing experience and analyse website traffic. You can disable cookies through your browser settings.

8. Changes to this policy

We may update this policy from time to time. The latest version will always be available on our website.

Website Terms & Conditions – OCE Facility Services

Last Updated: 11/07/2025

Welcome to the website of OCE Facility Services (“OCE”, “we”, “us”, or “our”). By accessing and using our website, you agree to comply with the following terms and conditions.

1. Use of Website

This website is provided for information about OCE’s services including commercial cleaning, maintenance, gardening and laundry services. You may browse, view, and share content for personal or business reference, but not for commercial reproduction.

2. Intellectual Property

All content, logos, images, trademarks, and materials on this site are owned or licensed by OCE Franchising Pty Ltd. You may not reproduce, republish or distribute any content without written consent.

3. Disclaimer

While we take reasonable care to ensure the information on this website is accurate and up to date, we do not guarantee its completeness or suitability for your needs. You use the website at your own risk.

4. Links to Third Parties

This website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.

5. Limitation of Liability

To the fullest extent permitted by law, OCE is not liable for any loss, damage, or expense resulting from the use or inability to use this website or any linked content.

6. Changes to Terms

We reserve the right to change these terms at any time. Changes will be effective immediately upon posting on the website.

7. Governing Law

These terms are governed by the laws of Western Australia. Any disputes arising will be subject to the jurisdiction of the courts of WA.