Services

General Cleaning

OCE General Cleaning

At OCE, our general cleaning services are built on the philosophy that a clean, well-maintained environment not only enhances the aesthetic appeal of a space but also plays a critical role in fostering productivity, health, and satisfaction for everyone who uses it. Our approach to cleaning goes beyond surface-level results; we aim to create spaces where teams can thrive, where clients feel welcome, and where businesses can focus on what they do best without disruption.

With over 25 years of experience, we understand that each client’s needs are unique, which is why we offer fully tailored cleaning solutions designed to meet the specific requirements of various industries—from commercial offices and education facilities to medical centres and industrial sites.

Our team is rigorously trained and equipped with the latest cleaning tools, products, and techniques to ensure consistent and exceptional results. Every cleaning task we undertake is meticulously planned and carried out to meet high-quality standards, including adherence to our ISO 9001 certification for quality management. For our environmentally conscious clients, we offer green cleaning options that use eco-friendly products and sustainable practices in line with ISO 14001, minimising environmental impact without compromising on cleanliness. This dedication to sustainable cleaning helps us support our clients’ corporate social responsibility goals, while also contributing to a healthier workplace environment.

OCE’s cleaning services are available at flexible frequencies to suit your needs, including daily, weekly, or monthly options. For high-traffic areas that require regular attention, we offer daily cleaning services that keep your spaces consistently fresh and inviting. In addition, we provide deep cleaning options designed to eliminate built-up dirt, dust, and contaminants, helping to maintain a healthy indoor environment over the long term. These comprehensive cleaning schedules are customised in consultation with each client to align with their operational hours and minimise any disruptions to daily business activities.

One of the primary benefits of our cleaning services is the positive impact on employee morale and productivity. Studies show that employees working in clean, organised environments are generally more focused, motivated, and less likely to take sick leave. We believe that by providing a clean space, we’re helping our clients create a setting where their teams can perform at their best. This commitment to fostering thriving work environments is core to OCE’s mission, as we aim to support businesses in reaching their goals through well-maintained, welcoming spaces.

Transparency and open communication are essential to our service delivery. Through our client portal, you can track each cleaning request, monitor schedules, and receive real-time updates, ensuring you always know the status of your facility’s cleaning. This system also allows clients to make requests, report issues, and provide feedback, all of which are attended to promptly by our 24/7 customer service team.

Regular inspections are conducted to ensure quality is maintained at every level, with detailed reports shared to provide you with insights into our performance and any areas for improvement.

Finally, safety is embedded in every aspect of our cleaning services. OCE is certified under ISO 45001 for occupational health and safety management, which guides our practices and ensures that our team operates with the utmost care, using safe techniques and appropriate personal protective equipment (PPE) in all environments. Our focus on safety isn’t limited to our own team; we also prioritise creating a safe environment for your employees and visitors, whether by reducing slip hazards in entryways or ensuring allergen and dust reduction in office spaces.

In choosing OCE for your general cleaning needs, you’re selecting a partner who understands the importance of a clean environment to your business’s success and is committed to delivering excellence with every service. Our goal is to go beyond cleaning to create spaces where people feel inspired, productive, and comfortable.

Tailored Cleaning Scopes – Customised cleaning plans designed to meet the unique needs and schedules of each client and industry.
All Equipment Supplied – OCE provides all necessary cleaning equipment and supplies, ensuring high-quality standards without additional costs for clients.
Green Cleaning Options – Environmentally friendly cleaning options that use eco-certified products and sustainable practices to support clients’ sustainability goals.
ISO-Certified Standards – Compliance with ISO 9001, 14001, and 45001 certifications, ensuring quality, environmental responsibility, and health and safety management.
Specialised Industry Protocols – Industry-specific cleaning protocols for sectors like healthcare, education, and hospitality, ensuring safety and hygiene standards are met consistently.

24/7 Customer Support – Around-the-clock customer service team to respond to client requests, inquiries, and any service updates or changes.
Advanced Client Portal – Easy-to-use client portal for tracking cleaning schedules, making service requests, viewing reports, and monitoring real-time progress.
Flexible Service Frequencies – Options for daily, weekly, monthly, or one-off deep cleans to accommodate a variety of needs and business operations.
Monthly Inspections and Reports – Routine inspections with detailed reports to ensure quality assurance, continuous improvement, and transparent communication with clients.
Highly Trained Cleaning Staff – Professional cleaning teams with rigorous training in the latest cleaning techniques, hygiene practices, and equipment handling.
Safety-First Approach – Commitment to safety with strict adherence to PPE, risk assessments, and practices aligned with ISO 45001 to create safe, hazard-free environments.